Lessons Learned: Mistakes in Clinical Work


Episode Overview:
This episode explores the concept of clinical vulnerability with Dr. Emily Bailey, a professor at Oglethorpe University and expert in anxiety and OCD. Join us as we discuss the importance of making mistakes, the art of exposure therapy, and how clinicians can best support their patients through open communication and personalized treatment.
Key Insights:
- Clinicians are human: Therapists make mistakes, and it's important for both clinicians and patients to recognize this. Growth comes from acknowledging mistakes and learning from them.
- The art of exposure therapy: Exposure and response prevention (ERP) therapy is not a rigid, cookie-cutter approach. It requires creativity, rapport building, and trust between therapist and client.
- Responding with urgency reinforces anxiety: Responding immediately to patient emails or calls can reinforce unhealthy patterns. Setting boundaries around communication is crucial for both the clinician's well-being and the patient's growth.
- The importance of processing: Sometimes, patients need to process their emotions before jumping into exposures. Recognizing when to pause and address underlying issues is key to effective treatment.
- Saying "I don't know" builds trust: It's okay for clinicians to admit when they don't have all the answers. Exploring solutions together fosters a stronger therapeutic relationship.
- Avoiding hard conversations is detrimental: Addressing comorbid disorders and other treatment interfering behaviors, even if challenging, is vital for a patient's long-term recovery.
- Referrals are a graduation: If a clinician isn't the right fit, they should refer the patient to someone who can better meet their needs. This is a positive step towards effective treatment, not a failure.
- Treating the whole person: Effective treatment addresses the individual's entire context, not just their symptoms. This includes family dynamics, life stressors, and any other relevant factors.
Notable Quotes:
- "It's almost like an art. There's a science to it, but there's this creative piece of treating anxiety and OCD..." - Dr. Emily Bailey
- "If you focus on being right, you can guarantee you're gonna be wrong." - Dr. Elizabeth McIngvale
- "The only mistakes that are made are the ones we don't learn from." - Cali Werner
Timestamps:
- [00:00:00] Introduction + Guest Introduction
- [00:06:09] Anxious moments + Marathon pacing anxieties
- [00:13:49] Clinical mistakes + Learning from experiences
- [00:20:11] Ethical boundaries in communication
- [00:25:06] Meeting clients where they are at + Not being rigid in treatment
- [00:32:28] Importance of the right treatment + Ethical referrals
- [00:41:03] Projection in clinical practice
- [00:47:45] Summarizing key takeaways
- [00:54:05] Where to find Dr. Bailey + Future episode topics
Guest Links:
- atlantaocdandanxietytreatment.com
- Oglethorpe University
Call to Action:
- Subscribe to The Anxiety Society Podcast on your favorite platform + leave a review! Connect with us on Instagram @theanxietysocietypod to explore more content, submit questions, & join our community! Let's change our relationship with anxiety, together!
Welcome to the Anxiety Society Podcast.
Speaker AWe're your hosts, Dr.
Speaker AElizabeth Mackinbell and.
Speaker BCali Werner, both therapists and individuals that have navigated our own anxiety journeys.
Speaker BHave you ever wondered how we became a society that is so defined by anxiety?
Speaker ATune in as we discuss, learn, and dive into what anxiety is, how we perpetuate it, and we can stop it.
Speaker BThis podcast will be real, raw and unfiltered, just like the anxiety that plagues so many of us.
Speaker BWe are here to push boundaries, challenge the status quo, and deep dive into topics that are sure to make you uncomfortable.
Speaker AIf you're ready to step outside of your comfort zone and explore the unfiltered truth that will help you change your entire relationship with anxiety and get back to living your life, you're in the right place.
Speaker BThis is the Anxiety Society podcast.
Speaker BWe live it and we contribute to it, and together we can change it.
Speaker AAnd there's one thing that I need from you.
Speaker CCan you come through?
Speaker AWelcome back to the Anxiety Society Podcast.
Speaker AToday's episode is going to be about clinical vulnerability.
Speaker AWe're going to share lessons learned in clinical practice and talk a lot about how we've grown as clinicians and why and taught.
Speaker AAnd hopefully this will be a lot of different discussion points that both you can relate to, but you're going to learn from.
Speaker AAnd we're so excited because we have a guest on today's show, and I'm going to let Callie introduce Dr.
Speaker AEmily Bailey.
Speaker BDr.
Speaker BEmily Bailey is an incredible clinician with her psyde.
Speaker BShe is a professor at Emory Oglethorpe, Oglethorpe University.
Speaker BThat's a mouthful.
Speaker BI would not have gotten that.
Speaker BAnyways, Oglethorpe, she knows statistics very well, is amazing at them.
Speaker BThe only reason why I'm getting through my dissertation and yeah, has a heart of gold.
Speaker BShe used to work at OCD Institute, now does private practice, and is a great individual to know in the field of OCD and anxiety.
Speaker CThank you.
Speaker AAnd she works again at OCD Institute.
Speaker BYeah, doing our research for us.
Speaker CI came back, I couldn't get enough of them.
Speaker AWell, we're excited.
Speaker AAnd Emily, tell us a little bit about just like, your background and what brought you to the field in general, but also the field of anxiety and OCD specifically.
Speaker AOh, my gosh.
Speaker CI, you know, I've always been interested in anxiety.
Speaker CI really initially was interested in trauma.
Speaker CStill am interested in trauma.
Speaker CThere's a lot of comorbidity there.
Speaker CBut when I entered my graduates program, my doctoral program, I just found a love for anxiety disorders and related disorders.
Speaker CSuch as ocd.
Speaker CI started out at Virtually Better, where I did a lot of virtual reality training for social anxiety Disorder, Fear of Planes, different phobias as well.
Speaker CAnd then following that, I really transitioned in my postdoc to wanting to specialize in OCD and related anxiety disorders.
Speaker CSo I just found such a passion, and you can see so much progress so quickly, and really, it changes somebody's life so much.
Speaker CAnd I think that's what drew me to it as well, is you could see such significant change in such a short time if you appropriately treated them.
Speaker CSo.
Speaker BYeah.
Speaker BAnd all that to say we got to this point where we can confidently speak about OCD and anxiety treatment by making mistakes along the way.
Speaker ATotally.
Speaker AAnd I think that I love hearing you say that, just because, you know, so many of us that are in the anxiety field, we literally love this work.
Speaker ARight.
Speaker ALike, it's not a job.
Speaker AI always tell people, if treating anxiety or OCD is a job, it's not gonna work out for you.
Speaker AYou're gonna get burnt out.
Speaker AYou're not gonna find that.
Speaker ABut those of us that are here and love it, we truly feel that way, where it's like, yes, it's challenging, but we get to watch people's life change.
Speaker AAnd the reality is that we know with appropriate treatment, people's life really can change, and we know that treatment works.
Speaker ASo I'm so excited that you love it.
Speaker CYeah.
Speaker CAnd honestly, it's almost like an art.
Speaker CRight.
Speaker CThere's a science to it, but there's this creative piece of treating anxiety and OCD where you get to come up with awesome exposures that are so individualized.
Speaker CAnd I think that brings the fun to it, where it's like, how can I be creative this time?
Speaker CHow can I take it up one more notch?
Speaker AAnd I love you sharing that, because I think a lot of clinicians who don't treat anxiety and OCD think of, like, cognitive behavioral therapy and the intervention we do for anxiety as being super rigid and being this, like, you know, protocol treatment where those of us that do it, we're like, what are you talking about?
Speaker AIt's all about, like, building rapport with a client, like, having a great working relationship with them, trusting them.
Speaker AThem trusting you.
Speaker AAnd, like, you guys get to do this work, but you're laughing.
Speaker AIt's filled with love.
Speaker AIt's exciting.
Speaker AIt's empathetic.
Speaker AIt's not this, like, rigid, cruel treatment process.
Speaker CAnd actually, that's kind of one of the mistakes that I made going into the field right when I was Like a very new clinician.
Speaker CI was like, oh, gosh, I have to do this in a very rigid way.
Speaker CIt's a cookie cutter way.
Speaker CThis is how you treat anxiety and ocd.
Speaker CAnd I think that's honestly one of my biggest learning moments is that, yes, ebp, erp, it's so important, but we sometimes miss the individual when we only focus on the treatment.
Speaker CAnd there's so many outcomes that I think I could have made so much better and helped with my patient if I had just paused and been like, this is an individual processing moment versus, no, no.
Speaker CWe have to rigidly stick to the ERP because this is the gold standard treatment.
Speaker CSo I'm even thinking of, like, social anxiety disorder.
Speaker CI had this patient pretty recently who during the holidays, I was like, it's a perfect time to, you know, get exposed to your family and like, some of the people that you're not as close to, let's use the holidays as an opportunity.
Speaker CAnd I remember their face changed and they were like, no.
Speaker CAnd initially I was like, this is resistance to treatment.
Speaker CRight.
Speaker CAnd I almost took it an approach that was like, no, you're resisting our treatment.
Speaker CLike, this is the right way to do it.
Speaker CThis makes sense given your presentation.
Speaker CBut from what I've learned, I paused and I explored rather than just being like, no, you have to do this.
Speaker CWhich is what I used to do, where I was like, no, no, no, this makes complete sense.
Speaker CYou're still doing it.
Speaker ARight.
Speaker BWhich is a perfect preview, sneak peek of what we are going to dive into more.
Speaker BBut before we do that, we've got to start with our anxious moments.
Speaker AOoh.
Speaker CYeah.
Speaker BAnd so maybe anxious moments could be mistakes that we've made in maybe since we're going to be talking about those vulnerabilities.
Speaker BOr it can be an anxious moment that's happened over the past week or so.
Speaker BAnd I can go first since I usually put others on the spot.
Speaker BMy anxious moment is I decided to be a pacer in the Houston marathon on a whim and decided a little late, and I'm kind of going a little bit of a faster pace than what I really wanted.
Speaker BI started getting a little tickle in my throat a couple of days ago, and Emily, who flew in yesterday, came in and the second she saw me, she goes, you're sick.
Speaker BAnd I was like, I'm not sick.
Speaker BIt's just like a little bit of allergies, Right?
Speaker BYeah.
Speaker BAs the days went on, I do not feel bad.
Speaker BAnd so that is kind of the hard part.
Speaker BBut I am definitely congested.
Speaker BYou can probably hear it in my voice.
Speaker AI noticed yesterday, but I was not going to say anything because I was like, oh, she is running the marathon.
Speaker AThis is probably not going to be a fun thing for me to bring up right now.
Speaker BYeah, I've kind of been in denial about it.
Speaker BAnd the time that I'm running is a little faster than I would like.
Speaker BAnd so, yeah, I'm just, like, nervous and anxious and can't wait for it to be over.
Speaker AWell, you told me walking down, I was like, how are you feeling about the marathon?
Speaker AYou're like, I feel like I'm in denial that I'm actually sick right now.
Speaker AAnd I'm like, yeah, that makes sense.
Speaker CI can see that.
Speaker CShe just keeps saying, it's allergies.
Speaker CIt's allergies.
Speaker CI'm like, not quite.
Speaker BMaybe I can wish it into happening, but I have heard from my athlete that they might want to change their pace time.
Speaker BAnd normally I'd be like, no, you can do this.
Speaker BAnd I'm like, yeah, let's think about it.
Speaker ALike, whatever you think makes sense.
Speaker AIf we need to do a four.
Speaker BHour, we are fine with that.
Speaker AWhatever you want.
Speaker CYeah, those you want.
Speaker AYeah.
Speaker BI'm probably going to share how that went in our next episode, but that's mine.
Speaker AI have a question, Cali.
Speaker ASo you get signed up to pace this marathon at a pace you weren't necessarily training for.
Speaker ARight now.
Speaker AWe all know you can do it, but let's pretend that, like, halfway through the marathon, you're like, I can't maintain this speed.
Speaker AWhat do you.
Speaker AHow do you tell your, like, what do you tell yourself?
Speaker AHow do you make yourself do something that it doesn't feel like you can do?
Speaker ABecause for me, when I.
Speaker AI'm like, I can't do this.
Speaker AI just stop straight up and exercise.
Speaker AI'm like, oh, this hurts.
Speaker AThis doesn't feel right.
Speaker AI'm done.
Speaker BI think it's a lot of the same strategies you use in erp.
Speaker BI've done hard things before.
Speaker BI can do this too.
Speaker BThat's such a cliche.
Speaker BCheesy answer.
Speaker BBut I also have a lot of people pleasing tendencies.
Speaker BAnd so when it's involving someone else, I think that's an extra motivator of, like, gosh, they're not going to get to finish if I don't finish with them because it's a blind athlete.
Speaker BUm, and so just, you know, thinking about that extra pressure kind of helps me a little bit.
Speaker BBut, yeah, I also think I've I've struggled a lot with rigidity around those things.
Speaker BAnd so as soon as you started to say that, my mind went into this defense mechanism of that's not an option.
Speaker AThat's how, well, that's probably how you get through it is you tell yourself that's not an option, where for me, it's always an option.
Speaker AStopping exercising, never off the table.
Speaker AYeah.
Speaker AEmily, anxious moment.
Speaker COh, gosh.
Speaker CI, I, I have to say it was yesterday when I was traveling.
Speaker CI was warned in advance that people are getting sick.
Speaker CAnd usually I have zero health anxiety.
Speaker CI'm not worried about it at all yet I'm sitting next to you.
Speaker CI'm not worried about getting sick at all.
Speaker CBut all of a sudden, everyone around me started coughing at the same time.
Speaker CAnd I'm telling you, I don't wear masks.
Speaker CI'm like very fine out in public ever since COVID and I put my mask on for the first time since pretty much Covid.
Speaker CAnd I was just really worried because they were right next to me.
Speaker CAnd then the person that I was most worried about or concerned about was right in the aisle behind me and.
Speaker AThey ended up sitting.
Speaker BYeah, coppers are annoying.
Speaker BLike when, when you have, especially on.
Speaker AA flight and you're like, I can't escape this at all.
Speaker BYeah.
Speaker BAnd on flights, I don't know, you kind of just get grossed out anyways.
Speaker ASo you're so close.
Speaker ADo you all remember during that peak of COVID if you ever had like, wrong pipe or anything happened where it was like a cough that wasn't even a real cough, but everyone would just stare at you were so anxious of like, I swear I'm not sick.
Speaker ALike, I just drank this coffee and went down the wrong side.
Speaker BYeah.
Speaker BWell, even now, right?
Speaker BLike, I, I'm like, it's just a little congestion.
Speaker BI don't feel bad or anything, but I'm still anxious for other people.
Speaker BLike, are they anxious because I have a little bit of a runny nose?
Speaker BSo.
Speaker AWell, I get this all the time.
Speaker ABeing this pregnant is, I feel like everybody is like, I won't come near you.
Speaker AAnd I'm like, I don't, I'm fine.
Speaker ALike, I live at home with a two and a three year old.
Speaker ALike, I'm exposed to every cold and illness that is known to man every day.
Speaker ASo don't worry about me.
Speaker ABut it's funny, people, I think too, you get like hyper responsibility around people that you're more anxious about than yourself.
Speaker ARight.
Speaker ALike, we can handle ourselves being sick.
Speaker BRight?
Speaker ARight.
Speaker AMy anxious Moment.
Speaker AI don't know.
Speaker AI think that.
Speaker AI think I'm starting to get anxious about the babies.
Speaker BOh, just now.
Speaker CJust now.
Speaker CI know.
Speaker ASo I actually.
Speaker AI'm a weird person.
Speaker AI know this, but I actually really enjoy labor.
Speaker ALike, I.
Speaker ABoth of my kids, like, I bird them within 10 minutes.
Speaker ALike, I only pushed for less than 10 minutes.
Speaker AIt was a really, like, exciting, great process.
Speaker AI also have, like, the most incredible doctor, and she does certain things that, like, really make a big difference.
Speaker AI think so.
Speaker ALike, that I think I just.
Speaker AIn my mind, I've been telling myself that all labor and delivery is gonna be that same way.
Speaker AAnd people have started to freak me out about twins.
Speaker ALike, everybody gives you an opinion, everybody tells you something.
Speaker AAnd so, like, last night I was researching just, like, what to expect and what are the differences.
Speaker AAnd just because it's higher risk, I think now I'm starting to get more in my head about it where, honestly, I'd rather be ignorant, because what does it matter, like, how much I read?
Speaker AI'm not a doctor.
Speaker AI'm gonna know what happened and do it anyways, and they're gonna figure it out and tell me what to do when the time comes.
Speaker ALike, it's not like, if I read more, I'm more prepared.
Speaker AIt's gonna make a difference.
Speaker BRight.
Speaker ABut just trying to get to that place of.
Speaker AI think I'm also, like, most anxious for my kids just because they're asking a lot of questions and they're excited.
Speaker ABut I also know it's gonna be a big change for them.
Speaker AAnd so anyway, just on my mind of figuring out, like, there's no right answer, but how do you make sure everybody moves through it in a healthy way?
Speaker BYeah.
Speaker BWell, and also, just.
Speaker BI'm sure you got those same kinds of pieces of feedback for your first.
Speaker BRight.
Speaker ATotally.
Speaker BAnd just people always have an opinion and their own experiences, but you handled it like a champ.
Speaker BSo I feel like your outcome.
Speaker AIt'll be fine.
Speaker AI mean, I know it'll be fine no matter what.
Speaker AAnd it's one of those things that is just anticipatory anxiety, which is what we treat and what we talk about.
Speaker ARight.
Speaker AWhich is the worst part is the anxiety before.
Speaker ABut once an event happens, even if I end up needing a C section or things happen like, it's gonna be fine and it' It'll figure it out.
Speaker ARight.
Speaker ABut worrying about it before, it doesn't.
Speaker BAnd kind of any day.
Speaker BRight.
Speaker BLike, it could happen any day.
Speaker AYeah.
Speaker AI think that's.
Speaker AThere's, like, extra Fluid.
Speaker AThere's some things that have made my risk of preterm labor go up that I think.
Speaker AI think that's where I have more anxiety is I wish somebody could just tell you, oh, you're going to go into labor in the next two weeks, or, no, you're totally fine.
Speaker AYou don't need to worry about it.
Speaker AAnd they can't.
Speaker ASo it's just that, like, yeah, it could be tomorrow, could be three or four weeks.
Speaker CLike, we don't uncertainty.
Speaker AYeah.
Speaker CWe need to.
Speaker ARight.
Speaker AJust keep going with it.
Speaker AAnd so I will say, you guys, so many people say to me, like, why are you going to work right now?
Speaker AYou really should, like, be relaxing and you should be in.
Speaker ALike, I don't do well at home.
Speaker BYeah, it's horrible.
Speaker AI'm like, first of all, if I'm not at work and my kids are home, that's a lot harder for me being this pregnant, like, chasing two toddlers.
Speaker ABut second of all, like, just sitting at home with my thoughts and worrying about it, like, you think that's healthier structure, why do you stay busy?
Speaker BI'm right with you.
Speaker BLike, if I were also pregnant with twins, I would be dragging myself if I could to this.
Speaker BYeah.
Speaker BBut you're gonna.
Speaker BYeah.
Speaker BI'm so excited.
Speaker BIt's gonna be really fun.
Speaker AIt's going to be fun.
Speaker AYeah.
Speaker AFrom that angle, maybe we'll do like a podcast from the hospital.
Speaker AI'll call in or something.
Speaker BYeah.
Speaker BFaceTime.
Speaker APerfect.
Speaker BWell, okay, we're going to jump back into the topic that we got a sneak peek of and dive into some clinical mistakes that we've made along the way and how those mistakes have made us better clinicians in the field.
Speaker BBecause I think we all learn from those mistakes that we make.
Speaker BRight.
Speaker BAnd it's empowering and helpful to grow in those ways.
Speaker BAnd if you think that you are a listener that is with clinician that doesn't make mistakes, you're thinking incorrectly.
Speaker BBecause we all have.
Speaker AWe all make mistakes.
Speaker AYeah.
Speaker AAnd I think I'll start.
Speaker ABut I think that early on, when I first started my clinical work, my biggest anxiety was not knowing answers and feeling like I needed to know the answer, but also needed to know the right answer.
Speaker AAnd I have learned how important it is both in that relationship you build with your patients and in general, to be able to say, like, I don't know the answer to that.
Speaker ALike, let's figure that out together.
Speaker ALike, why don't we look into that?
Speaker AOr why don't I ask around and you can.
Speaker AYou Know, and the humility, like, yes, it's hard.
Speaker AIt's vulnerable as the clinician, when you're supposed to be the expert in the room to not know an answer yet.
Speaker AIt builds so much trust with your clients versus if you give them an answer that may not be true or that you don't actually know a lot of details around because you want to try to sound smarter, you want to make sure you have it all together.
Speaker AAnd so, anyways, I think that was probably, and has been my biggest, like, one of my biggest lessons learned is that it's okay to not know, and it's okay to explore it together with your patients.
Speaker CAnd at the end of the day, backtracking, saying something that's you think maybe the answer, and then backtracking is almost worse.
Speaker CIt's the worst process because you're like, you know, I said that thing and I thought I knew it.
Speaker CSo I'd rather just be upfront and just preach, I don't know.
Speaker CAnd that's okay.
Speaker CWe'll figure it out together.
Speaker BYeah.
Speaker BI think one of the things that I have really started to learn, even just now at this part of the journey, is that when I was getting supervision, there was a point where I really didn't trust my own clinical experience and felt like I needed to get approval from my supervisor.
Speaker BRight.
Speaker BAnd I'm seeing that now because I get to be a supervisor, which I think is so fun.
Speaker BOne of my favorite parts of the job.
Speaker BBut there's times where one of my supervisees might ask me a question and I'll say, but I know what you said.
Speaker BYou got this.
Speaker BBut it kind of made me think back to, well, I need that extra approval.
Speaker BAnd so there's this period when you're going through that transition of kind of being supervised to being on your own, where you really have to learn to trust yourself.
Speaker COh, yeah, yeah.
Speaker CAnd honestly, doubt is so such a big part of that transition, and you have to build confidence in your supervisee in addition to yourself.
Speaker CRight.
Speaker CYou know this, you got this.
Speaker CI trust you, you're capable, and let's go.
Speaker BYeah, for sure.
Speaker A100%.
Speaker AAnd I think that that's actually was going to be my next.
Speaker ANext thing that I've learned a lot about is that I feel like early on in supervision, I'll never Forget this with Dr.
Speaker AStorch.
Speaker ABut, like, every time I would get anxious or triggered or be unsure if I said the right thing, I would literally run to his office as if it was urgent.
Speaker AAnd I think that has been such A lesson learned for me around clinical skills is that if you don't know something or if you're unsure or even if your patient makes you uncomfortable or talks about something that, like, doesn't feel great, when you respond with urgency, you're actually now just responding to anxiety versus being able to, like, help them and give them good clinical tools.
Speaker AAnd when we think about the skills and anxiety, right, where we're trying to teach our patients is not to treat things urgently, not to treat things as if.
Speaker ABut if we're doing the same on the back end, what is happening, right?
Speaker AAnd I'm not building my own confidence in myself.
Speaker AI'm becoming dependent on whoever's answering that question for me.
Speaker AAnd of course, in our field, there's times things are urgent, right?
Speaker ASomeone's expressing suicidal ideation, like, there's certain things.
Speaker AYes, of course we need to respond urgently.
Speaker ASomeone's unsafe, like, those sort of things.
Speaker AYet for the most part, like, it's our job to explore, to unpack, and to be able to do it in a neutral, calm way.
Speaker ABut if inside we know we're going to go run to someone.
Speaker AAnd so I was just talking about this here at the clinic is how can when we have even, like a patient issue arise, be less of, like, texting each other and hopping on calls and grabbing somebody, and instead go in calendars and schedule a meeting with the whole clinical team a few days or a week out and talk about it.
Speaker AThen when we've had time to process, because you think about outside of the clinical world, how many times have you gotten in an argument that you way overreacted because you responded in that moment, versus if you're just like, okay, I'm gonna bookmark this, maybe I'll write down some thoughts of how I feel.
Speaker ABut like, let's talk about it in a couple days or let me approach it.
Speaker AAnd when you wait, you're able to not just approach it with log, but you're able to work through it in such a healthier manner all the time.
Speaker BAll the time.
Speaker CIt's all about pausing, not reacting to that, and taking that time for yourself to understand and process your emotions related to the.
Speaker CWhat just happened.
Speaker BYeah.
Speaker BSo I, as you were talking about urgency, maybe that's our first overall theme.
Speaker BLike, when did we respond with a sense of urgency?
Speaker BAnd I used to get emails from parents when I first started working with kids, and these parents usually would just kind of be telling on their kids.
Speaker AIt's a perfect example because, yeah, we all deal with this.
Speaker BYes, they would would be telling on their kids, which for listeners, it's kind of unhelpful, unproductive, because it breaks rapport.
Speaker BRight.
Speaker BWe need the parent to be talking with you and the child so that you can address it because otherwise the kid will say, well, how do you know that?
Speaker BAnd there's this, like, working team alliance and splitting happens.
Speaker ASo, yeah, we often will call it this, like, triangle of communication.
Speaker ARight.
Speaker AWhere it's like the kid tells you one thing, the parent tells you another, and then you're stuck in the middle and the parent isn't willing to say it sometimes in front of the kid and they just want to give it to you for you to deal with.
Speaker ABut you're like, actually like, let's talk about that together.
Speaker AOftentimes when the parents are like, oh, no, no, thank you, or I don't.
Speaker BHave time, I don't want to say.
Speaker AAnything, well, then what do I do with this?
Speaker BYeah.
Speaker BYeah.
Speaker BAnd so there were a few times where I would address in my initial intake with parents, like communication, we should all have that together.
Speaker BThere might be times where we meet individually, but not to go over things like that.
Speaker BAnd I would still get those emails and I would get so mad that I would write out my response as soon as they sent the initial email.
Speaker BWell, what do you think?
Speaker BI like, what message did I send to them when I did that?
Speaker CIt's an emergency.
Speaker BYeah.
Speaker BIn fact, it is an emergency and we should be responding like this.
Speaker BLike, how ridiculous.
Speaker BAnd it took me a while to learn what schedule send was and that was a big mistake.
Speaker BAnd it since has saved me and taught parents and kids more about using their own coping strategies.
Speaker ASo let's actually talk about that for a second.
Speaker ASo in the clinical field, there are ethics and boundaries we're supposed to abide by.
Speaker AAnd I think this is really important for listeners to know that sometimes listeners think that their clinicians should be available to them 24 7.
Speaker AAnd the reality is is that we actually should not for many reasons.
Speaker ANumber one, most of us are not a crisis hotline.
Speaker ASo if you are in cr, so you're feeling unsafe or suicidal, we want you to call 91 1, go to your local ER, call the suicide hotline.
Speaker AWe don't want you coming to us because we're not always available and like, that would not be a healthy resource.
Speaker ANumber two, anxiety, which is what we treat, right?
Speaker AAnxiety and ocd.
Speaker AIt is not a crisis and it is not dangerous.
Speaker AAnd that is the message we're trying to teach you through therapy.
Speaker ASo imagine If I'm trying to tell you, hey, anxiety doesn't have to be dangerous.
Speaker AYou don't have to respond to it as if it's dangerous.
Speaker AYet every time you're triggered, you email me and I respond within 30 seconds.
Speaker AWhat message am I reinforcing?
Speaker AI'm reinforcing that.
Speaker AOh, this is dangerous.
Speaker AOh, you do need me.
Speaker AOh, you can't work through this on your own.
Speaker AAnd so I will say, though, when we get these emails and we don't respond, or we get phone calls and we don't respond immediately, it is still really hard for us because we're having to hold space and we feel guilty and we feel anxious, yet it's okay to have boundaries in place, right?
Speaker CAnd that even applies outside of parents.
Speaker CLike, I have some young adults who, who email me when a trigger happens and they're like, I need to talk about this now.
Speaker CGive me some resources now.
Speaker CAnd I have started in my intake to say, you know, it may take me 24 to 48 hours to respond, and I may not respond exactly to the thing that you're wanting me to.
Speaker CIf there's reassurance, if I feel like you're, you know, trying to figure something out and problem solve in an unhelpful way, we can wait till the next time I see you.
Speaker AAnd sometimes, by the way, that is my response of like, let's talk about this on Wednesday when I see you.
Speaker AAnd.
Speaker AAnd then when a patient arrives, I'll unpack that.
Speaker AOf like, why do you think I said that?
Speaker AAnd they're like, oh, because like, I was in a really bad trigger and I actually already feel better about it.
Speaker AAnd I'm like, look at that.
Speaker ALike, you worked through this on your own instead of relying on me.
Speaker AAnd at the end of the day, as clinicians, we don't want our patients to become codependent on us, right?
Speaker AWe want you to become your own clinician to rely on yourself.
Speaker AAnd so we have to model that even though it's hard.
Speaker ASo a cardinal mistake, responding very quickly.
Speaker AYes, yes, yes.
Speaker AGiving out your cell phone.
Speaker AOh, gosh, we've all done it, like, right?
Speaker ALike at some point early on, it was like, oh, well, this family won't abuse it, or, oh, like, this isn't a big deal.
Speaker AOr I will call them from my cell phone, you know, because they won't even notice or return the call.
Speaker AAnd man, I have had to be so strict about that just because, again, it's not a client's fault if I give them my cell phone and Then they use it because really, I've sent the message that that's okay and that, like, I'm fine with that level of communication and flexibility.
Speaker ABut it is.
Speaker AIt becomes very daunting for us to feel like we need to be available 247 outside of our work hours.
Speaker ABecause you now have access to our phone number.
Speaker CAnd does that not communicate it right.
Speaker CCompletely.
Speaker CThat you can contact me whenever you want.
Speaker CThere's.
Speaker CThere's no limits.
Speaker CWe almost would have to.
Speaker CIf we.
Speaker CWhich I don't.
Speaker CBut if we gave out our numbers, it's like we need to set parameters around it.
Speaker CLike, you're running late, let me know.
Speaker CBut you can also communicate that over an email.
Speaker CSo why text or office line or whatever?
Speaker CYeah, yeah.
Speaker BToo easily accessible for you to be able to grab that also.
Speaker BAnd just important to know.
Speaker BOkay, well, if I push the cell phone boundary while also helping patients.
Speaker BRight.
Speaker BCause they can't just reach for that.
Speaker BThat grab it.
Speaker BAnd.
Speaker AAnd just the burnout for us, like the patients that I ever.
Speaker AThat I did do that for early on when I would make mistakes of being available all the time.
Speaker AI feel like when they showed up in my session, I wasn't in the same empathetic space that I was for other.
Speaker AWith other patients because I already felt so drained by the amount of communication they needed for me in between sessions, you know, that it was just like.
Speaker ALike, I've already talked to you 10 times.
Speaker ALike, it just.
Speaker AAnd that's not fair to them.
Speaker CNo.
Speaker BI have some friends in the sports psychology field, and sports psychology is a bit different.
Speaker BLike, you sometimes do go to the client's house and work with them in a different kind of setting, or you would go to their game and watch them in that kind of setting to support them.
Speaker BSo there's just some different parameters in place.
Speaker BBut a lot of them have the same phone number for their cell and for their clients.
Speaker BAnd we were talking about how there's some burnout in those.
Speaker BThose situations and how they can't separate between the two.
Speaker BAnd I was like, I could never do that.
Speaker BI have to have a separate cell phone for my work line and a separate phone for my personal line.
Speaker BBecause I want to see.
Speaker BEven though they both ring to my cell, I want to see.
Speaker BIs now a time to actually answer a patient call if I'm at a country music concert?
Speaker ARight.
Speaker ANo.
Speaker CAnd that's when it always happens, right?
Speaker CIs when.
Speaker AYes.
Speaker CWe're just like sitting at a concert and then we get 12 missed calls.
Speaker AYou're on vacation.
Speaker AAnd they're like, yeah, yeah, yeah.
Speaker BIt's just for my own well being.
Speaker BWas not.
Speaker BI like having two phones for two different things.
Speaker BBut in the world of mental health, I think we kind of all should.
Speaker AYeah, we have to be cautious.
Speaker ASo that's one of mine.
Speaker BYeah.
Speaker BSo let's jump more into your topic of being in this place where you feel sometimes we have to meet the clients where we're at and not go straight into this regimen.
Speaker BERP structure.
Speaker BRight.
Speaker BWe should do X.
Speaker BYeah.
Speaker BBecause we talk about ERP and cognitive behavioral therapy, evidence based practice, EBP quite a bit.
Speaker BAnd we do say that it's very structured, 12 to 18 sessions.
Speaker BYou notice a difference after a certain point in time.
Speaker BAnd that's one of my mistakes too.
Speaker BEmily and I were talking about on the way here, I had a really difficult case who butted heads with me a lot, was quite an arguer, Very stuck on their compulsions and why they weren't compulsions, but it was really inhibiting their entire life, their relationship with their family.
Speaker BAnd I got way more firm than I normally would.
Speaker BThis was, was years ago, and I still think about this case, but they really pushed a button with me.
Speaker BAnd I just remember kind of throwing my hands up and being like, I don't think treatment's for you right now.
Speaker BBecause I had been so, so frustrated.
Speaker BAnd we were talking about, well, what was the mistake that I made there?
Speaker BAnd I think it was that maybe they needed some more processing before we jumped into all of this exposure.
Speaker AYeah, yeah, yeah.
Speaker AAnd I think that, you know, so historically, cognitive behavioral therapy is a very goal oriented treatment.
Speaker AWhen you learn about CBT and you're taught cbt, you're taught that it is short term, is time limited, it's goal oriented.
Speaker AAnd so I think clinicians, especially young clinicians who start in the field have this thought process that like, this has to be fast paced and I have to.
Speaker AWe can't process.
Speaker AThis is not talk therapy.
Speaker AWe come in, we have goals and we meet those and you kind of get out.
Speaker AAnd that's just not reality when a patient's sitting across from you.
Speaker CNo.
Speaker CAnd there's things that there's.
Speaker CThat's gonna have to be processed, even if it's not anxiety and OCD related.
Speaker CI think that really involves just putting some limitations and parameters on this relationship that should have very small boundaries and parameters.
Speaker CRight.
Speaker CParameters that make sense for professionals.
Speaker CBut in, in the, you know, therapy room, we need to be able to discuss anything that comes up.
Speaker CAnything that's Distressing to our patients.
Speaker CSometimes that means pausing and not doing ERP for a session.
Speaker CSometimes that means stepping back and recognizing is willingness less.
Speaker CDo we need to do some motivational interviewing?
Speaker CDo we need to process what the stuck point is?
Speaker CBecause I had this issue where I.
Speaker CI started framing it all as, they're resistant, they're resistant, they're resistant.
Speaker CAnd that really made me have a different perspective of my patient, and it made me just so burnt out because it felt like I was arguing or that I was trying to defend my case, that this is OCD and this is what we do to treat it.
Speaker AAnd, like, you're not helping yourself.
Speaker AWhy do you not want to get better?
Speaker ALike, you start thinking all these things because you're like, the treatment's right in front of you.
Speaker AYou just don't want to do it.
Speaker CYeah.
Speaker CAnd I'm like, they're human.
Speaker AThey're not ready.
Speaker CTake the humanness out of this.
Speaker CAnd the therapeutic experience is so difficult.
Speaker CIt's challenging, it's vulnerable.
Speaker CSometimes you need to pause and process that because it can feel like a failure.
Speaker CIf I'm telling them they're resistant, they're feeling like they're failing.
Speaker CAnd I don't want my patients to feel like a failure because they're hesitant or because there needs to be more to process.
Speaker AAnd the reality is, is that so many of our patients show up and they're just not ready or life happens.
Speaker ARight.
Speaker ALike, I think about just imagine in my own therapy process when my dad had open heart surgery recently, or I'm, you know, have a baby, and I'm, like, dealing with life transitions.
Speaker AIf my therapist would be like, oh, sorry, we can't talk about that, because that's not ocd.
Speaker AIt'd be like, wait, what?
Speaker AYou know, where the reality is, is that you have to meet your patients where they are.
Speaker AAnd sometimes, yeah, hopefully.
Speaker ANow, again, I do think when we're doing ERP and OCD work, if we notice that every week it's something else so that we're avoiding doing OCD treatment, we want to talk to our patients about that.
Speaker AWe to be able to say, hey, I'm noticing that every time we're planning to do an exposure, something comes up and we kind of get sidetracked.
Speaker ASo how about we, like, set aside time for exposures and time for processing?
Speaker ALike, there's ways to do both.
Speaker ASo it doesn't mean you have to do one or the other all the time.
Speaker AYet I do think at the same time, like, we're dealing with individuals who have human experiences and who deal with life stressors and who live in this world we live in where there's anxiety and stress and war and things that are super triggering.
Speaker AAnd if it, if we just are like, oh, yeah, I can't talk about that.
Speaker AThis isn't a space.
Speaker CRight.
Speaker AWho are we actually treating?
Speaker ALike, are we treating the person or just the one problem?
Speaker BI was just gonna say the, the thing that I think is also so kind of important to think about is this is often patient's first time in their.
Speaker BRight.
Speaker BAnd if they have a bad first experience, they're not coming back.
Speaker BThey're not coming back and they're not.
Speaker CGonna get the help they need.
Speaker CThey're not gonna live a high quality life.
Speaker CAnd we can't separate someone's symptoms, someone's diagnosis from their contact context.
Speaker CRight.
Speaker CThe culture, the environment that they live in, we can't take that away because that is a huge component of treatment.
Speaker AYes.
Speaker CWhat happens with OCD if we have three stressors that week, we're probably not going to be as adherent to response prevention.
Speaker CRight.
Speaker CWe're probably going to feel higher levels of anxiety or distress.
Speaker CThat is relevant and that's relevant for our patients to be able to notice as well.
Speaker BYeah.
Speaker AI just want to say real quick, like a lot of times people will ask, you know, what is your treatment?
Speaker AHow's your treatment different?
Speaker AAt ocdi, which, you know, we're one of the, the handful of residential programs that treat OCD and anxiety specifically in the country compared to some other programs.
Speaker AAnd one of my biggest things I talk about is that we treat the whole person.
Speaker ASo if someone shows up and they have trauma, they've got OCD and they've got depression, we're not looking at them and saying, okay, well, you're going to be here for 10 to 12 weeks, we're going to treat your OCD.
Speaker AHere's your OCD worksheets.
Speaker AGo for it.
Speaker AWhich by the way, is unfortunately what a lot of programs do do.
Speaker AInstead, we're figuring out everything that's going on because guess what, I bet they're interrelated and I bet I can't treat one without the other exasperating or vice versa.
Speaker AAnd we need to figure out how to treat it together.
Speaker AAnd sometimes we're referring you out within the first week or two because we're saying, hey, this other issue, substance use disorder, personality disorder, whatever is going on is actually more primary than anxiety or OCD right now.
Speaker AAnd we feel that if we started anxiety and OCD treatment, you're gonna get stuck because this is gonna be a treatment interfering behavior.
Speaker AAnd I wanna talk about that for a second because I think that has been one of my biggest lessons learned, is that it is okay to tell a patient you're not the right treatment program or provider for them.
Speaker AAnd it's fact made you anxious.
Speaker ABut in fact, it's so ethical, you know, And I will tell y'all, one of our clinicians here about a year ago said to me, she said, you know, Liz, I've worked at a lot of places that always would say, they don't take patients money if they can't help them.
Speaker AAnd she was like, but I never experienced it.
Speaker AThey always made patients, like, stay there certain length of time, and they kept them there no matter what.
Speaker AAnd they would justify like, oh, but we're still helping them in this arena, or it's okay.
Speaker AAnd she, like, you guys are the first program I've ever been at where, like, if you're not the right fit, you were referring people out immediately.
Speaker AAnd I think part of that is because we don't run a program based on profits.
Speaker AWe run a program based on people.
Speaker ARight.
Speaker AAnd we, a lot of us have lived experience.
Speaker AAnd so for us, we know what it's like.
Speaker AI went to clinicians who played Candyland with me for years, and my OCD got worse, and they had no idea what they were doing.
Speaker AAnd it's a horrible experience.
Speaker AIt makes you believe treatment doesn't work.
Speaker AIt makes you, like, it exhausts your financial resources.
Speaker ARight.
Speaker AAll these things happen that not willing to fall into that.
Speaker AAnd so I think it's really important as a listener to two things.
Speaker ABut, like, if treatment's not working, talk to your provider about that instead of continuing to try something that you're not seeing work.
Speaker ABut second of all, if a provider is telling you, hey, we think there's something else going on, and we think that needs to be addressed actually.
Speaker ALike, even though of course that's hard to hear, and that's often not what patients want, when they had their mind made up that, like, we're going to this program and it's going to help us, or I have this diagnosis, yet at the same time, have a lot of respect that they're willing to say that to you.
Speaker BYeah.
Speaker BI always tell patients, look at it like you've graduated, We've gotten more information on how to help you get better.
Speaker BAnd so if you're being referred to someone else, that's a graduation, right?
Speaker AYeah.
Speaker AI mean, think about A medical workup.
Speaker ARight.
Speaker ALike, if you go to a doctor with certain symptoms, convince you of a certain diagnosis, but after the medical workup, they're like, actually, this is your diagnosis, and this is the treatment that's gonna help you.
Speaker AWouldn't you much rather know that than be treating something incorrectly and not get better?
Speaker BYeah.
Speaker BI was gonna share one of my biggest pet peeves, and I'm glad you spoke first.
Speaker BCause I think it ties hand in hand with what goes on in the field and referring out lately.
Speaker BI've talked to you about how I get a lot of consultations now of, like, can we meet to talk about OCD anxiety?
Speaker BAnd I love consulting with people that are already in the field.
Speaker BI have a really hard time with someone reaching out to me, saying, I know they're not an OCD provider.
Speaker BHey, do you have 30 minutes for me to talk to you about my patient that has ocd?
Speaker BI want to just make sure that I'm doing things correctly.
Speaker BAnd.
Speaker BAnd I'm like, but you don't have any training in OCD.
Speaker BYou haven't taught OCD.
Speaker BThat's not something I can do.
Speaker BWe talk about OCD, do that in 30 minutes.
Speaker BRight?
Speaker CIt's a little bit more complex than that.
Speaker BYeah.
Speaker BWell, and it's kind of.
Speaker BNot only is it a disservice to the patient, but it's kind of a disservice to us that treat OCD and anxiety in the field.
Speaker BRight.
Speaker BThat we do specifically focus on the anxiety, specific diagnoses.
Speaker BAnd if that's not a part of the wheelhouse, we're referring out.
Speaker BAnd so.
Speaker BYeah, I think that happens way more often than I would like to admit.
Speaker BAnd it's kind of infuriating 100%.
Speaker ASo.
Speaker AYeah.
Speaker ASo lesson learned for me is that it is okay to say we're not the right fit.
Speaker AAnd.
Speaker AAnd I.
Speaker AAnd it's hard.
Speaker ARight.
Speaker AEspecially because sometimes people seek you out because they really want you to treat them, they trust you.
Speaker AAnd so you feel like you're letting them down by saying, I'm not the right person for you.
Speaker AYet at the same time, what I will always say is that six months, a year later, those patients often will come back and thank you.
Speaker ABecause no one else was willing to do that for them and kept seeing them even though they weren't.
Speaker AThey weren't getting better.
Speaker CYeah.
Speaker CSay no.
Speaker AYeah.
Speaker AIt's hard for all, but it's good.
Speaker AYeah.
Speaker ASo let's talk for a second about maybe, like, a specific clinical moment.
Speaker AMoment or lesson that you feel like, has allowed you to grow clinically.
Speaker BI think I've had some moments where I just felt like I was spinning with a patient that was either kind of treatment resistant or had some difficulty with regulating their emotions.
Speaker BBut they also had anxiety and ocd and we weren't getting anywhere with the exposure work.
Speaker BAnd for a long time, I think I would put that on, what am I doing incorrectly?
Speaker BInstead of, okay, I understand what this is.
Speaker BThis is like, they need some emotion regulation skills.
Speaker BThey need to go to dialectical behavior therapy first.
Speaker BAnd so instead of continuing to try to flip through all these cards, recognizing that's not actually the right form of treatment, and I need to give them to some DBT and they, it's the best thing ever when they respond.
Speaker BAnd like you said, the family reaches out a few months later and says thank you.
Speaker BThat was needed.
Speaker BWhen at first they were a little bit discouraged because they had been therapists shopping for someone that would give their kid a response.
Speaker BSo that's the first one that comes to mind.
Speaker BAnd while others go, I'm going to think of something more specific.
Speaker AI'll go, I feel like I really avoided.
Speaker ASo when I had patients that would have a comorbid personality disorder or maybe even like borderline substance use disorder, certain disorders that I felt like were a little bit harder to talk to the family and individual about.
Speaker AIn particular, if I felt like, oh, telling them about this diagnosis might make them really upset with me or might trigger them, I would find myself avoiding it and I would find myself justifying, like, oh, but they do also have anxiety or ocd.
Speaker AI'll treat that.
Speaker AIt's okay.
Speaker AAnd I remember about a year ago here, clinically we had like a.
Speaker AWe do a bunch of case conceptualizations with the team and we said, like, why is it that when we recognize personality disorder symptoms or certain symptoms, we're not talking openly about it with the patients?
Speaker AAnd most of the clinicians responses were like, well, number one, we don't know what to do with it.
Speaker ALike, we don't know if, like, we notice they have this.
Speaker AThey may have this going on, but like, we don't know what to tell them or what to do.
Speaker ASo it feels like it's not going to be a super helpful conversation.
Speaker ABut also they were like, we're worried about the response.
Speaker AResponse.
Speaker ACertain diagnoses we get worried about.
Speaker AIf we give that, will a patient be resistant to it?
Speaker AWill they be against it?
Speaker AWhat will happen?
Speaker AIt's easier to not rock that boat sometimes.
Speaker AAnd our.
Speaker AIn conclusion, as we continue to Talk about it was like, yeah, but the injustice around the ability for them to truly get well is way too significant to not talk to them about it.
Speaker ARight.
Speaker AWe can't let our own anxiety stop us from having a hard conversation with patients that we know long term.
Speaker ALike I always tell people it will be so detrimental for a patient to have dual diagnosis, but come here thinking they have one diagnosis and leave thinking they still only have one.
Speaker AHow much more beneficial for them if we're at least.
Speaker AEven if we can't treat the other one because it's not our specialty, if we can at least talk to them about it and allow them to recognize where their OCD and anxiety is versus differentiation, interpersonal difficulties, or this is my substance use disorder.
Speaker AThis is whatever else is going on that allows them to know that they need specific treatment for that and they can get better.
Speaker AAnd so I think early on I just really avoided hard conversations because I was anxious about it.
Speaker AI didn't want to have them, I didn't want to deal with them.
Speaker AThey're not fun, right?
Speaker AYet.
Speaker AWhat I have learned time and time again is that they are so much easier the sooner you have them.
Speaker ASo as soon as you start to recognize treatment interfering behaviors or these different.
Speaker AThe more you can talk about it immediately and say, I'm seeing this.
Speaker ALet's talk about this.
Speaker AThis, let's start to.
Speaker ALet's pull out the diagnostic statistical manual.
Speaker ALet's read about this.
Speaker APatients actually not just appreciate it, but oftentimes it validates them, right?
Speaker ABecause they're like, you were trying to put me in a box here.
Speaker AAnd it.
Speaker AI, I always felt like I never fit totally in that box.
Speaker CYou know, this brings up a thought for me is I just recently had this experience where a parent of a patient of mine really wanted them to have an OCD anxiety diagnosis.
Speaker CAnd I was seeing more than an OCD anxiety diagnosis.
Speaker CSpoke about it obviously with the parent of like, I think there may be something more.
Speaker CDid, did the assessment, it was something more.
Speaker CAnd they were trying to forbid me from telling the patient who was underage.
Speaker AI've had this a lot.
Speaker CIt, first of all, it just like crushed me because this person didn't feel understood by anyone.
Speaker CThey were struggling, they didn't understand why.
Speaker CThey kept saying, why am I not like other people?
Speaker CAnd this was the reason.
Speaker CLike, this, this diagnosis explained it all.
Speaker CPreventing someone from understanding themselves is more than a disservice.
Speaker CIt could harm someone totally.
Speaker AAnd I see this all the time, by the way, with like autism spectrum disorder and different Disorders where parents feel like there's more stigma there.
Speaker ARight.
Speaker AI don't.
Speaker AI want my kid to have this diagnosis versus that one because it'll be easier for them.
Speaker AIt's like.
Speaker ABut it's not easier for that individual who doesn't feel like that fits for them.
Speaker ARight.
Speaker AAnd they still don't understand themselves appropriately.
Speaker CAnd if they're not getting better.
Speaker CRight.
Speaker CIt's like, the treatment's not going to work for that diagnosis.
Speaker CThis treatment that I give ERP is not going to work for the separate diagnosis that I'm finding.
Speaker AWell, I cannot tell you all the amount of phone calls I get from parents.
Speaker AKind of like, I can go on a rant about it, but where they're trying to fit their kid into this anxiety and OCD box, and they'll tell me the symptoms and I'll say, okay, well, like, this sounds like this could be.
Speaker ABut honestly, these are.
Speaker ASound like it's better to find as autism or better defined as, you know, this ADHD or whatever's going on, or you, you know, and so many times the parents are just.
Speaker AThey don't want to hear it, and they go down this route and two years later, they've explored every treatment, intervention except the one that would actually work for what their kid's dealing with.
Speaker CStigma.
Speaker AAnd I mean, it's so sad because it's like, man, now they probably have additional diagnoses that have come up.
Speaker AThey've got an emerging personality disorder potentially at this point now, too, or whatever else could be going on because of untreated mental health conditions.
Speaker AAnd I just.
Speaker AI mean, I get it, right?
Speaker AAs a parent, you never want to hear anything's wrong with your kid.
Speaker ADo you want your kids to be the best and be perfect and of course.
Speaker AAnd can you recognize how much worse you're making it if you're letting your own anxiety, your own stigma get in the way of their treatment?
Speaker BYeah, I thought of mine.
Speaker BIt's a really good one, I think, but I might be biased.
Speaker BWhat is it called when you put your own beliefs on to another patient?
Speaker AProjection.
Speaker BProjection.
Speaker BYeah.
Speaker BI was not able to think of the word, probably because of all my congestion.
Speaker BBut I will never forget this experience I had where I definitely engaged in projection on one of my patients.
Speaker BAnd I think that's in the clinical field such.
Speaker BTo me, it's like a word that gives me the ick.
Speaker BLike, why would I engage in that behavior?
Speaker BI'm such a better clinician than that.
Speaker BBut I didn't realize until after the fact that I had totally been projecting my own beliefs onto a client and this was years ago, but they had some family interpersonal conflict.
Speaker BAnd the interpersonal conflict that was happening actually made me anxious.
Speaker BAnd I recognized that I had some anxiety.
Speaker BBut I was trying to tell the client, this is what you need to do in this situation.
Speaker BInstead of walking through with the client like, this is how you're feeling.
Speaker BWhat are your value systems?
Speaker AWhat do you want to do?
Speaker BExactly.
Speaker BExactly.
Speaker BAnd I gave them some specific advice and I should not have.
Speaker BI looked back and I actually debriefed it with my own therapist and she kind of walked through with me.
Speaker BWhy that maybe wasn't the only option in that situation.
Speaker BAnd I've worked with this client since then and it's all been good.
Speaker BBut I still look back at, man, I thought I was too good for projection.
Speaker BAnd I totally got stuck in the trap, totally total.
Speaker BAnd then I ended up doing it.
Speaker AAnd again, it's not like I think as clinicians it's important I see this with ocd.
Speaker ASo like with OCD treatment, OCD treatment, we hope, right.
Speaker AHas really evolved over the years.
Speaker AYet at the core, the behavioral change and the behavioral components of ERP have stayed the same.
Speaker ABut now we're focusing a lot on values based ERP and how to do.
Speaker AHow to do justice based treatment and how to make sure we're incorporating values instead of just like, let's see if we can trigger you.
Speaker AAnd I have found so many clinicians are anti this work because it makes them think that what we're telling them is that what they've been doing for 20 years is wrong.
Speaker AAnd so they get very like, yeah, but ERP has worked and it's always worked.
Speaker AAnd so, like, there's not any reason to say values based is better.
Speaker AAnd my answer is like, you're probably right, right?
Speaker ALike traditional ERP that maybe isn't as values based probably works just as well as values based erp.
Speaker AThe difference though is that one is much more ethical, Right.
Speaker AOne your clients are going to be a lot more bought into.
Speaker AAnd one is just in a lens that has more empathy and has more love and care and is less rigid and that people are more willing to do.
Speaker CYeah.
Speaker AAnd a lot of the negative pieces we hear about ERP or resistance to it would be, could be mitigated with values based erp.
Speaker ABut what I learned when I kept saying, like, why are these certain clinicians who by the way, are like, very well known, great clinicians, why are they resistant to this?
Speaker AIt really is because they hear it.
Speaker AAs you're saying, my first 20 years of my career, I was doing bad work.
Speaker AAnd I think that's so important for us to talk about is that, like, just because you engaged in projection with a client doesn't mean you did something wrong.
Speaker AIt doesn't mean you're a bad clinician.
Speaker AIt doesn't mean you should just not do clinical work anymore.
Speaker AIt's, in fact, what makes you a great clinician is being able to say, wow, that happened.
Speaker BI recognize that.
Speaker ACan I make a change and can I do something different?
Speaker ARight.
Speaker ALike, I always talk about, about ERP I was doing with patients 10, 15 years ago is not the same ERP I would do.
Speaker AThat doesn't mean I'm embarrassed of the work that I did.
Speaker ABut it is really good for me to be able to say, yeah, I probably wouldn't do those same things.
Speaker AI would do it differently.
Speaker AAnd here's why.
Speaker CIt's kind of empowering to be able to see your own growth.
Speaker CAnd I think that was a growth moment for you probably to recognize that.
Speaker CAnd so reframing it kind of for ourselves as, yeah, we used to do it this way.
Speaker AWay.
Speaker CWhat's so bad about growing as a field and trying it out, Right?
Speaker CWho knows where the field's going to be in 20 years from now?
Speaker AExactly.
Speaker ARight, Exactly.
Speaker ANo, I couldn't agree more.
Speaker AAnd I think that that's my takeaway from today is that clinicians are still humans and we still make.
Speaker AWe still make mistakes, right?
Speaker ALike, we.
Speaker AWe don't do things perfectly.
Speaker AAnd if you're a listener, I hope that you are working with a clinician, that you know that and that they're able to own that and to talk about that and to work through that with you and that they are not sitting there preten though, you know, your only problem with getting better is that, you know, you're not listening to me.
Speaker AIt's like, no, if someone's not getting better, we need to really figure out what's going on, what's holding them back, you know, and think about it.
Speaker AEven in arguments, like, if Matt and I get in an argument, right, I can get really mad and say, like, this is ridiculous.
Speaker AYou should do this.
Speaker AOr I can.
Speaker AAnd maybe I do a lot of times, right?
Speaker ABut also I can sit back and say, okay, where is this coming from?
Speaker AWhy did he get triggered by the thing that I said?
Speaker AAnd, like, can I have empathy for that, that.
Speaker AAnd still have a discussion about how we move forward?
Speaker ARight.
Speaker ALike, both things can be true.
Speaker AAnd we can all grow together versus it being unhealthy.
Speaker BYeah, there's that quote.
Speaker BThe only mistakes that are made are the ones we don't learn from.
Speaker AYeah.
Speaker CYes.
Speaker CAnd I mean, if we're only focusing on being right as clinicians, we're going to not be effective.
Speaker AWe're going to be so wrong.
Speaker AYeah.
Speaker CWe're going to try wrong.
Speaker AIf you focus on being right, you can guarantee you're going to be wrong.
Speaker CWe're going to dig our heels up.
Speaker AYeah.
Speaker AIf you focus on the fact that, like, I'm going to make mistakes and what I always tell a patient, and I was actually just talking about this with one of our clinicians here, is that we can learn from every single person here.
Speaker AIt doesn't matter if you are a clinical psychologist, if you are a medical director, or if you are a residential counselor.
Speaker AWe all learn from each other.
Speaker AAnd in fact, the way we best help our patients is our entire team and the knowledge we get from every single person.
Speaker AAnd that's how the world should work, too.
Speaker ARight?
Speaker AIt should.
Speaker ALike, we're learning.
Speaker AI tell my patients, like, we're gonna learn together.
Speaker AYeah.
Speaker AThere's gonna be things, like, on day one that I think are gonna make sense and we're gonna learn that isn't the right fit for you.
Speaker AOr we need to be flexible with the way we approach treatment.
Speaker AOr I might do something totally different with you than I would do with somebody who had a very similar presentation.
Speaker AAnd that's okay.
Speaker ARight?
Speaker AThat is what treatment should be about.
Speaker AIt should be about humanizing the process.
Speaker AAnd I always call it, like, are we treating the whole picture or are we treating one semi symptom?
Speaker ABecause I can treat one symptom.
Speaker AWe all can.
Speaker AAnd that's when mental health tends to feel like a game of whack a mole.
Speaker ARight.
Speaker AWhere.
Speaker AOkay, you're going symptom by symptom, and something's always popping up versus.
Speaker AOh, my clinician actually treated all of me.
Speaker ARight.
Speaker AThey treated my ocd, my anxiety, but also my family dynamics, boundary setting, like, all these different things that all contribute and play a role to the way my symptoms appear in my life.
Speaker BYeah.
Speaker BThey met me where I was.
Speaker AYes.
Speaker BI think that we should summarize kind of the key takeaways from today.
Speaker BAnd the first one is a giveaway, and it's that all clinicians make mistakes.
Speaker BAnd it's really important to know, like, if you are working with a clinician that's made a mistake, did they own up to it, or is it that they have not changed and continue to make that same mistake over and over.
Speaker BThat's where we start to question like, is this the right fit?
Speaker BRight.
Speaker BIt's not that one mistake was made.
Speaker BThe clinician owned up to it.
Speaker BAnd that's probably not, not a fit for me because you're not going to find a clinician that doesn't make mistakes along the way.
Speaker BBut it's really about what we do with those.
Speaker AAnd the second piece I'll say is, as a clinician, can you own that you're going to make mistakes and can you be okay with them?
Speaker AI had a recent incident where a patient had said that I said something and they really disagreed with the way I said or explained this particular diagnosis.
Speaker AAnd my response was like, wow, if I really did say that, like that's totally fair feedback because I can see where that would feel really invalidating and I need to approach that.
Speaker AThat versus I didn't say that and I would never say that or I was right and you're wrong.
Speaker ALike which one is going to be helpful and which one can we both learn and grow from?
Speaker BYeah, so true.
Speaker BThird, I would say incorporating others family members in treatment with the right mindset.
Speaker BRight.
Speaker BLike making sure that we're not over enmeshing the family involvement in treatment.
Speaker BBecause as clinicians we're really working with the patient.
Speaker BLike the patient is our patient and we, we have to kind of set some boundaries in order to protect their care, their clinical work and our clinical work with them and trust our gut in some of those situations.
Speaker BBut also schedule, send, schedule, send emails.
Speaker AYeah.
Speaker ADon't respond with urgency.
Speaker CAnd I think that just relates to just boundaries we have to set and how it's so easy as a young clinician to try and give, give, give all of yourself and realizing that it's healthier to set boundaries and take time for yourself.
Speaker AYep.
Speaker AAnd that goes to my second piece.
Speaker ALike set boundaries, but also share those boundaries up front.
Speaker ALike talk to them, your patients, sessions, one about of course, confidentiality and the things you need to, but also about like response time and what they can expect.
Speaker AAnd when you notice things, be direct.
Speaker ATry to not skirt around what you're seeing as a clinician to try to protect your patient because that doesn't protect anyone.
Speaker AThat actually makes things much worse.
Speaker BYeah.
Speaker BAnd if you are not a clinician listening more of a patient on the other side of it.
Speaker BBut don't be afraid if your clinician says, I think this level of care is actually what's needed and if they're changing something up.
Speaker BI think sometimes we can get really defeated hearing, oh, wait, you're not the clinician for me.
Speaker BWhen in reality, no, we've gathered more data to get you closer to an outcome that you need to have freedom from the mental illness that you're struggling with.
Speaker AYeah.
Speaker ABe grateful for referrals and a clinician who's willing to look at it as, like, I'm going to refer because this is helpful versus I'm going to keep you on, because I can keep you on my caseload.
Speaker BRight, Right.
Speaker BAnd my last one for clinicians is you.
Speaker BAnd this is me being not bitter, but just a little bit skewed, I guess.
Speaker BBut you can't become an OCD clinician in 30 minutes.
Speaker BYou just can't.
Speaker BSo if you're reaching out to me to do that, my answer's gonna be no.
Speaker BBut I will send you some great training programs to involve yourself in.
Speaker BJust like I probably couldn't do what that clinician is doing in 30 minutes.
Speaker BI know I would need to dedicate to some extensive training.
Speaker BAnd so, yeah, refer out if that patient's needing some OCD treatment and get.
Speaker AIntensive training if you want to treat new populations.
Speaker CYeah, exactly.
Speaker BTruth.
Speaker AI have one more, probably two more, but one for sure that I have is I really want us to be willing to learn and be willing to conceptualize in a way that we're open for growth.
Speaker ARight.
Speaker ASo sometimes you can't do that right after you've had a certain case because it's too hard and it's too close, but down the road code.
Speaker ADon't look at it as, oh, you're saying I've done treatment wrong, or you're saying I failed.
Speaker AMy clients look at it as like, wow, is there anything I can grow from or anything I could learn from or anything I could do differently now?
Speaker AAnd I think that is just such an important place to be.
Speaker ARight.
Speaker AThat as clinicians, we should be evolving.
Speaker AIf you have been practicing for 10, 20, 30 years and you're still doing the same exact treatment with the same exact protocols as when you left grad school, you should be wondering what's going on.
Speaker ARight.
Speaker AThere should be some updates or changes to the way you conceptualize and understand the patient's approach in front of you.
Speaker BI love that you said that because it makes me think about when I first came back to OCDI after being in grad school again and doing some private practice.
Speaker BI had some intimidation around bringing some cases to our roundtable discussion in the back of my Mind I didn't want clinicians to think Cali really doesn't know the answer to that.
Speaker BAnd so I had to build up some comfort.
Speaker BAnd now of course I will bring any question that I have to our clinical team because it took some time to build that.
Speaker BBut if you are a clinician that's seeking case consultation and you feel like you can't do that, really ask yourself if it's not getting easier.
Speaker BIs this something that I need to work on or do I need to find a clinical consultation group that I can actually share openly and, and learn and get positive feedback.
Speaker CIt should never be judgment when something is brought to case consult or when you're talking with other like minded individuals.
Speaker CIf you're like, I really actually don't know.
Speaker CThat should be a moment where everyone bands together and supports you because that's a growth moment.
Speaker CAnd I think think here it does a great job at just like all of us collaborating, figuring it out because ultimately we want the same thing for the patient.
Speaker BYeah.
Speaker AAnd so my biggest last pieces of feedback that I always think about, and I've talked about this before, is like if you had a wait list, would that patient still be on your caseload?
Speaker AAnd number two, like don't be afraid to refer out because at the end of the day it is your job to best help your patient.
Speaker AIt is not your job to make them feel feel good.
Speaker AAnd those are two different things.
Speaker ARight.
Speaker AAnd so I always think about it as like with anything, whether it's disclosure or treatment, am I doing this for me or for them?
Speaker ABut if it's ever come to a point that like I'm keeping them for me because I don't want to have a hard conversation or because I, I don't want to deal with making them anxious versus like they actually don't need me anymore.
Speaker ARight.
Speaker AYou need to be thinking about that.
Speaker AAnd for patients when we terminate, that's a good thing.
Speaker AI think so many times our patients get upset like, well, why don't you want to see me anymore?
Speaker AIt's because we don't need to see you anymore because you've graduated, you don't need us.
Speaker AYou can do this independ and that's amazing.
Speaker BYeah.
Speaker ARight.
Speaker AI want my kids to stay babies forever, but it's like I also want them to grow up.
Speaker ARight.
Speaker ALike both can be true and it can be a really great thing.
Speaker BAbsolutely.
Speaker BSo, Dr.
Speaker BEmily Bailey, if listeners want to find you, where do they go?
Speaker CWell, they can go a lot of different places.
Speaker CThey can go to AtlantaOCD and anxietytreatment.com they can contact me probably through here as well, right?
Speaker CYes, definitely.
Speaker CAnd they can also find me at Oglethorpe University.
Speaker CJust look me up.
Speaker AAnd Emily does and oversees our research here at ocdi.
Speaker ASo she is the person and the brains behind if what we're doing is working and how we make sure that we're on top of that, both clinically and sharing that with the public.
Speaker AAnd so we'd love to have you on to do another episode on how to incorporate research into treatment in a way that makes sense.
Speaker AAnd how do patients help understand what evidence based treatment even means?
Speaker AI was on this rant with my sister last night because Instagram and I feel like social media has gone a little bit far lately into conspiracies.
Speaker AAnd I feel like it's gotten so far into to like people diagnosing themselves and people going to these non experts now.
Speaker ARight.
Speaker AThese non experts have bigger platforms than experts around treatment, diagnosis, and what to do.
Speaker AAnd so I'm like, I need to start some sort of a.
Speaker ALike, instead of this, do this, instead of this, do that, or this one.
Speaker AThis morning I was like, I feel like my constant quote should just be still erp, like considering celery Joes, still stick with erp, considering this, still stick with erp.
Speaker ABut like, you know, I think that so many times people hear research and science and in today's world, it's gotten a bit taboo and it's gotten like it's a bad thing versus being able to understand how can we incorporate that in a healthy way.
Speaker AAnd again, even when we're using research and science, we're still treating that person right.
Speaker AWe can have research that tells us what intervention is going to be the best.
Speaker AYet we're also dealing with a human across from us that it needs to be tailored for them.
Speaker AAnd so I would love to do another episode where we dive into that.
Speaker CI would love it.
Speaker CI nerd out about research.
Speaker CSo bring it on.
Speaker BAmazing.
Speaker BThanks for being with us, Emily.
Speaker CThanks for having me.
Speaker BThis is the Anxiety Society.
Speaker BWe live it, we contribute to it.
Speaker BTogether we can change it.
Speaker AThank you for joining us today on the Anxiety Society podcast where we hope you gained insights into the world of anxiety that you didn't know you needed.
Speaker BTo stay connected and access additional resources, visit our website@anxietysocietypodcast.com and follow us on Instagram at the Anxiety Society Pod.
Speaker BThere you can explore more content, submit your questions for the show, and connect with our growing community.
Speaker ADon't forget to subscribe to our POD podcast on your favorite platform so you never miss an episode.
Speaker AAnd if you enjoyed what you heard, please consider leaving us a review.
Speaker AYour feedback helps us improve and reach others that might benefit from hearing our message.
Speaker CAnd there's one thing that I need from you.
Speaker CCan you come through.